Allergens
Allergens help you label menu items with common food sensitivities. When customers browse your menu, they can see which allergens are present in each dish — keeping them informed and your restaurant compliant.
What Are Allergens?
Allergens are tags you create at the chain level and assign to individual menu items. Each allergen has a name and an icon so customers can quickly identify them. Common examples include Gluten, Dairy, Peanuts, Shellfish, and Eggs.
Because allergens are chain-level, every location in your chain shares the same set of allergens.
The 14 Major Allergens
Most food safety regulations recognize these 14 major allergens:
- Gluten — Found in wheat, barley, rye, and oats
- Dairy — Milk and milk-based products
- Eggs — Eggs and egg-derived ingredients
- Fish — All species of fish
- Shellfish — Crustaceans like shrimp, crab, and lobster
- Tree Nuts — Almonds, cashews, walnuts, pecans, etc.
- Peanuts — Peanuts and peanut-derived products
- Soy — Soybeans and soy-derived products
- Sesame — Sesame seeds and sesame oil
- Sulfites — Often found in wine, dried fruits, and preservatives
- Mustard — Mustard seeds, powder, and prepared mustard
- Celery — Celery stalks, leaves, seeds, and celeriac
- Lupin — Lupin seeds and lupin flour
- Mollusks — Clams, mussels, oysters, squid, and snails
You are not limited to these — you can create any allergen that makes sense for your menu.
Creating an Allergen
- Go to Restaurant → Allergens
- Click Create allergen
- Upload an icon (PNG, JPG, SVG, or WebP — max 2 MB)
- Enter the allergen name (e.g., "Gluten", "Dairy", "Peanuts")
- Click Save
The allergen is now available to assign to any menu item across all your locations.
Editing an Allergen
- Go to Restaurant → Allergens
- Find the allergen you want to edit
- Click the edit button on its row
- Update the name or upload a new icon
- Click Save
Changes apply everywhere the allergen is used.
Deleting an Allergen
- Go to Restaurant → Allergens
- Click the delete button on the allergen you want to remove
- Type the allergen name to confirm deletion
Assigning Allergens to Menu Items
- Go to Restaurant → Menus and select a location
- Open the menu item you want to edit (or create a new one)
- Navigate to the Allergens section
- Select the allergens that apply to this item
- Save the menu item
Each allergen appears as a card with its icon and name. Simply click to select or deselect.
Searching and Sorting
The allergens list supports:
- Search — Filter allergens by name
- Sort — Order by newest, oldest, or alphabetically (A–Z / Z–A)